General Information
Refunds typically result from schedule adjustments, health insurance waivers, overpayments, financial aid, or confirmation deposits. There are two important things to keep in mind about refunds:
- Regardless of who paid the bill (except for parent听loan听refunds designated for听the parent borrower), refunds are issued in the student's name.
- Refunds reflect current account activity. It is possible that you could see new charges on your bill听after getting a refund (due to听schedule changes, enrollment in waitlisted classes, or financial aid adjustments, for example) and you are responsible for paying the new charges. Also, Continuing Education classes are billed separately so it is possible to get a refund from your Main Campus student account and still owe a bill to Continuing Education.
Financial Aid Refunds
Financial aid begins applying to bills the Monday before the first day of classes. Check your To-Dos in Buff Portal to secure your funds. If your financial aid exceeds the amount of your bill, you can expect the financial aid refund to be processed around the Friday before classes start.听Set up direct deposit听to avoid a delay in getting your refund.
Financial aid refunds will be available starting around the following dates (dates may be subject to change):
- Spring 2024:听refunds from financial aid overages begin processing on听Wednesday, Jan. 10. Students who have signed up for direct deposit for refunds by Jan. 9, may see the refund听in their bank account as soon听as Friday, Jan. 12, depending on the bank (3鈥�5 business days is normal). Students who are not signed up for direct deposit for refunds, will be issued a check which will be mailed to their mailing address in 7鈥�10 business days.
- Summer 2024:听罢叠顿
- Fall 2024: beginning听Friday, Aug. 23 (tentatively)
Confirmation Deposit Refunds
Graduates
Your confirmation deposit will be refunded about eight weeks after graduation, less any outstanding charges.
Withdrawals or Leave of Absence
If you withdraw听by established deadlines, the confirmation deposit will be applied to any outstanding charges first, which may include a withdrawal fee.听The remainder will be refunded to you about 6鈥�8 weeks after your withdrawal.听Upon returning to CU,听you will need to pay the confirmation deposit again before you can register for classes.听
New Students Who Do Not Attend Classes
New, readmitted and transfer students who do not attend classes forfeit the confirmation deposit and are not eligible for a refund.
Other Refunds
Credit Card Refunds
If your bill was paid by a credit card, the refund will be returned to the credit card company. The 2.85%听service fee charged by NelNet Campus Commerce听is nonrefundable. Credit card refunds are processed weekly.
Housing Deposit Refunds
Housing deposits are generally released after spring semester ends in mid-June. For more information, visit听.
Parent Loan Refunds
Refunds for parent loans are issued weekdays by check to the person (parent or student) indicated on the borrower鈥檚 application. Parent loan refunds are not eligible for direct deposit.听For more information, visit听Parent Loans.
Withdrawal Refunds听
If you听paid tuition and fees and withdraw from the semester within established deadlines,听you may be eligible for a refund. For more information, visit听Withdraw from the Semester.
Returning听Students and the Confirmation Deposit
First-years, new transfers: Please log in to your application at听听to pay your confirmation deposit.听听Do not follow these instructions to pay your confirmation deposit.
Returning students: Because you receive听your confirmation deposit back when you take a break from school (whether it is applied to outstanding charges or refunded), you need to pay it again if you return.
Repaying the Confirmation Deposit
- Make sure your IdentiKey is activated.
- Log in to听.
- Locate the Tuition & Fees card and click on the overflow听menu (the three vertical dots in the upper right corner).
- Click "Confirmation Deposit."
- Click "Pay Deposit"听and follow听the instructions to complete your payment.