What is Smart911?
Smart911 is a service that allows residents to create a free Safety Profile for their household that includes any information they want 911 and first responders to have in the event of an emergency. Then, when anyone in that household dials 911听from a phone associated with their Safety Profile, their profile is immediately displayed to the 911听call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when seconds count, Smart911 provides details that could impact response the second an emergency call is placed, which could be the difference between life and death.
How can I sign up?
You can sign up for Smart911 at or download the Smart911 App on the Apple Store or Google Play and create a Safety Profile for your household to give 911听valuable information about yourself, family members, your home, pets and even vehicles that will display automatically on the 911听call taker's screen only when you make an emergency call. It's private and secure and you control what information is in your profile. These details can save seconds or even minutes during an emergency.
Share information with 911听dispatchers before an emergency.
- People and Household Information.听You can add key information about members of your household that would help anyone you care for in the event of an emergency, whether the call is from the home or any mobile phone.
- Medical Information.听No matter where you or your loved ones are, you can always have peace of mind that responders will know any critical medical condition and how to help before they even arrive.
- Address and Location Info. Giving responders visual details on an emergency location helps facilitate faster response, as does information on access points like hidden driveways or gate codes.
- Other Info.听You can also add as much or as little information about your vehicles, pets, service animals, along with any specific notes that you would want responders to know.